You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We guarantee all of our products to be free of any manufacturing defects. If your garment comes unstitched, your zipper breaks, or your garment fails for any other reason that is attributable to poor construction or faulty material, we will replace it for free up to one month after it's purchase.
The warranty covers all manufactures defects ie: sewing, buckles, seams, elastic, zippers, and fabric flaws. It does not cover damage from misuse or abuse such as: rubbing, biting, chewing and tears by snagging, or incorrect laundering.
This warranty is limited to the garment only and no other warranties and liabilities are given nor implied.
If you have a defective garment, please contact us direct, email: firstname.lastname@example.org or call us 805-237-1630
Please include a description of the defect and contact information. We will be more than happy to provide you with a return label for shipping.